Case Study: Willab Garden achieves flexible, predictable deliveries with Ingrid

Willab Garden improves the checkout experience

Willab Garden, a home improvement retailer serving customers in Sweden, Denmark, Finland, and Norway, needed a more flexible and accurate delivery experience for large, bulky products like greenhouses and lumber. Its previous checkout widget placed too many limits on delivery configuration and smart rules, making it hard to offer the predictable delivery promises customers expected.

Ingrid implemented Ingrid Delivery Checkout and helped Willab Garden set up smart, automated business rules tailored to its needs. The result was a more convenient, customer-oriented delivery experience across four markets, with 9 carrier services integrated and an average of 2 delivery methods available for customers to choose from.

Willab Garden

David Westberg

Project Leader — Warehouse & Logistics