Case Study: Hatstore increases AOV by 15% with Ingrid Delivery Checkout

Hatstore improves delivery offer and increases AOV by 15%

Hatstore, the headwear brand, needed a better way to scale internationally. Before working with Ingrid, customers had very limited delivery choices, and Hatstore’s development team had to be involved every time delivery options or pricing changed. Ingrid Delivery Checkout was brought in to help streamline and localize the delivery experience.

With Ingrid Delivery Checkout, Ingrid enabled Hatstore to offer more delivery options across multiple markets through a no-code setup that commercial teams could manage themselves. The improved delivery interface also provided more precise delivery dates and reduced customer service questions. As a result, Hatstore increased its average order value by 15%.

Hatstore

Patrik Karlsson

E-commerce Manager