Case Study: By Malina speeds up delivery checkout with Ingrid

By Malina drives conversion and repeated purchases

By Malina, the Swedish fashion brand known for its colorful high-fashion collections, needed to quickly improve its delivery experience both locally and globally. With the Christmas season approaching, the company wanted to add new delivery options such as in-store pickup and a broad range of out-of-home (OOH) methods for customers everywhere.

By Malina implemented Ingrid Delivery Checkout with support from Ingrid’s Customer Success team to accelerate adoption and rollout. Ingrid helped the brand launch in just 29 days, and the project was completed in record time right before the holiday season, improving the overall customer journey and delivery offer.

By Malina

Olivia Karlsson

E-commerce Content Manager