Case Study: AdLibris boosts conversion and cuts delivery costs with Ingrid Delivery Checkout

Adlibris saves five tons of paper yearly

AdLibris, the Nordic’s largest bookstore and a Swedish e-commerce pure-play, wanted to improve its checkout experience and delivery offer. Before working with Ingrid, the company was only integrated with two traditional carriers and the delivery options were not displayed in a seamless, consumer-friendly way, limiting customer satisfaction and repeat purchases.

Ingrid implemented its Delivery Checkout for AdLibris, helping optimize the delivery experience with better presentation of delivery times, pricing, and carrier options while expanding carrier integrations. The results were strong: AdLibris reported an 8% conversion uplift and 10 in net delivery costs saved over 2018–2020, showing the impact of Ingrid’s checkout optimization.

AdLibris

Nicklas Törnqvist

Head of Delivery Experience