Case Study: The Grommet achieves scalable drop shipping and 450% sales growth with Ingram Micro Commerce & Lifecycle Services

How The Grommet partnered with Ingram Micro to increase their sales by 450%

The Grommet, a product launch platform and marketplace, needed a way to scale its hybrid fulfillment model as its drop ship business grew rapidly. Its existing drop ship management software couldn’t keep up with thousands of suppliers, creating problems with order tracking, inconsistent customer experience, and limited shipping cost visibility. The company worked with Ingram Micro Commerce & Lifecycle Services, using the Shipwire Platform and a custom Dropship for Retail solution.

Ingram Micro Commerce & Lifecycle Services implemented a scalable vendor management portal and API-driven fulfillment workflow that automated labels, improved tracking, standardized the checkout and branding experience, and consolidated shipping through shared accounts. The result was better supplier visibility, lower shipping costs, and improved customer conversions, helping drive a 450% increase in sales. The Grommet also scaled from about 600 vendors to well over 1,000 while maintaining strong API uptime with Ingram Micro Commerce & Lifecycle Services.

The Grommet

Jules Pieri

Founder and Chief Executive Officer