Case Study: Ace & Tate delivers seamless omnichannel eyewear experiences with Ingram Micro Commerce & Lifecycle Services

Ace & Tate partners with Ingram Micro Commerce & Lifecycle Services to bring in-store experiences to customers’ homes

Ace & Tate, the upscale Dutch eyewear brand, partnered with Ingram Micro Commerce & Lifecycle Services to support its online-first, omnichannel growth. As the company expanded across Europe and added physical stores, it needed a reliable way to manage home try-on orders, fragile eyewear fulfillment, returns, and a seamless customer experience across online and in-store channels.

Ingram Micro Commerce & Lifecycle Services implemented packing, transport, last-mile delivery, and returns support, including branded packaging, handwritten notes, home delivery, click-and-collect, and cross-border logistics advice. The partnership helped Ace & Tate deliver a premium, consistent experience with 99.9% of orders accurately fulfilled and received, while also supporting sustainability goals through lower-emission carriers and environmentally friendly packaging options.

Ace & Tate

Floks Laverman

Head of Supply Chain