Case Study: National Trust achieves 99% website uptime with Ingentive

National Trust - Customer Case Study

The National Trust, a UK charity, faced significant instability with its website due to incompatibilities between its new CMS and legacy applications, causing 20% downtime. This technical challenge led to lost online income and security risks. They engaged Ingentive, which utilized Microsoft .NET solutions, to address these critical issues.

Ingentive redeveloped the legacy applications in .NET to seamlessly integrate with the new system and streamlined multiple databases into a single, clear structure. This solution dramatically improved website stability, increasing its success rate from 80% to 99%, and enhanced security for personal data. The resulting reliability prevented lost income, accelerated membership processing, and improved the overall user experience.

National Trust