Case Study: Guideline Lift Services achieves 500% productivity growth with Ingentive's Android job management app

Guideline Lift Services - Customer Case Study

The customer, Guideline Lift Services, a UK-based lift maintenance company, required a new mobile application for their field engineers as their outdated system was causing sync issues with their central database, threatening their ability to minimize lift downtime. They partnered with the vendor Ingentive to address this challenge.

Ingentive developed a new Microsoft .NET application for Android devices, which integrated seamlessly with the back-end database. This solution from Ingentive resulted in a 500% rise in productivity, with the new system running five times faster, improving both engineer mobility and customer communication through a new portal.

Guideline Lift Services

Lawrence Willsey

Guideline Lift Services