Case Study: Vancouver Police Department achieves accurate, automated SAP-based org charts with Ingentis org.manager

The Vancouver PD’s way to perfect org charts

The Vancouver Police Department, a progressive North American force of about 2,200 members, was hampered by labor‑intensive, manually maintained organizational charts and limited access to SAP data behind strict police firewalls. Facing a short implementation window and the need to display police‑specific fields (tenure, work sites, PINs) in a traditional box‑style graphic, the department selected Ingentis org.manager to provide an SAP‑integrated electronic org chart solution.

Ingentis org.manager implemented its org.manager software to pull SAP HCM data into customizable, graphic org charts, worked closely with VPD on design and data configuration, and trained HR as day‑to‑day editors. The rollout was smooth, cost‑ and time‑efficient, produced fully reliable and up‑to‑date charts, eliminated manual drawing, achieved 100% user acceptance, and freed HR staff for other tasks—while enabling planned extensions for expanded HR and analytics use.

Vancouver Police Department

Gail August

HR Business Analyst