Case Study: Susquehanna University achieves a modern, mobile-responsive website and improved student experience with Ingeniux CMS

Susquehanna University - Customer Case Study

Susquehanna University, a 2,200‑student liberal arts college in central Pennsylvania, faced an outdated, non‑user‑friendly web presence and a soon‑to‑be‑unsupported CMS that made backend administration and mobile responsiveness difficult. The university launched a redesign and CMS migration project to modernize content creation, publishing and the student web experience.

Susquehanna selected the hosted Ingeniux platform for its responsive design, flexible taxonomy, robust permissioning and hosting resiliency; the redesigned site and new course catalog (print version included) launched in August 2015. The update reduced navigation from five clicks to one, shifted analytics to conversion metrics, enabled A/B testing and planned integrations (events calendar, faculty course displays), delivering improved usability, measurable conversion gains and strong vendor support and training.

Susquehanna University

Daniel MacArthur

Web Community Manager