Case Study: Southwestern Advantage reduces processing costs and enhances customer security with Ingenico Group

Ingenico Mobile Solutions Helps Southwestern Advantage Enhance Customer Experience, Reduce Costs

Southwestern Advantage, the nation’s oldest direct selling company, wanted to increase customer confidence in its in-home sales model while reducing payment processing costs and improving security for customer data. The company also needed a mobile point-of-sale solution that could work with its seasonal sales force, existing payment processor, and current systems.

Ingenico Group, through Ingenico Mobile Solutions and its ROAM platform, implemented a white-labeled mPOS solution with end-to-end encryption and easy integration. The pilot performed flawlessly, and the rollout helped Southwestern Advantage reduce annual processing fees by 10%, saving nearly $50,000 per year, while also improving PCI compliance, customer and sales consultant satisfaction, and supporting tech-forward recruiting.

Southwestern Advantage

Tim Thomas

Director of Marketing