Case Study: Canvas Holidays boosts international conversions and customer loyalty with Ingenico Group

Canvas Holidays sets up camp across Europe with Ingenico ePayments

Canvas Holidays, a long-established family camping and adventure holiday operator, wanted to expand into new European markets while overcoming payment friction across different countries, languages, and currencies. The company needed a partner that could support its split reservation systems and help it take secure online payments in the ways customers prefer, and it chose Ingenico Group’s ePayments service.

Ingenico Group implemented a customised, end-to-end payment solution with localised language, currency, and payment methods such as Visa, Mastercard, iDeal, Sofort, bank transfers, and recurring payments, plus mobile optimisation and clearer reporting. The result was smoother checkout, higher customer satisfaction and loyalty, stronger conversion in target markets like Holland, Germany, and Belgium, and better visibility into costs and customer behaviour, helping Canvas Holidays grow across Northern Europe.

Canvas Holidays

David Haig

Head of IT