Case Study: one of Australia’s largest retail groups upgrades POS security and functionality with Ingenico Professional Services

a major retail group upgrades POS terminals in 3 months with Ingenico Group

The customer, one of Australia's largest retail groups, needed external support to upgrade the security, features, and functionality of their POS terminals. They appointed Ingenico Professional Services to help them achieve compliance and sharpen their certification expertise.

Ingenico provided security option papers and worked closely with the retailer to design the new system. After a period of open dialogue to demonstrate value, Ingenico implemented the upgrade. The adapted software features were well received and are now in operation across the customer's entire retail network, leading to a continued close relationship.