Case Study: National Retail Chain achieves TCPA compliance and reduced legal risk with Infutor

How Infutor can help you mitigate risk and maintain TCPA compliance

National Retail Chain faced growing exposure after changes to the Telephone Consumer Protection Act (TCPA) required documented prior express consent for autodialed calls and texts. The retailer needed high-quality phone data that would integrate automatically with its systems and meet strict security standards; after evaluating providers, they engaged Infutor for telephone identity data and the PowerFlex automated batch platform.

Infutor delivered phone type, phone owner name, record type and confidence scores—verified against live telco databases and integrated via PowerFlex—while passing the retailer’s SSAE 16 security audit. As a result, Infutor enabled the retailer to document TCPA-compliant practices, mitigate the risk of costly TCPA fines, and reduce the cost of manual dialing by accurately identifying numbers appropriate for robodialing, leading to a long-term partnership.