Case Study: a top U.S. mortgage originator reduces processing costs by 60% with Infrrd IDP for Mortgage

America’s Top Mortgage Originators cuts processing costs by 60% with Infrrd

The customer, one of America's top mortgage originators, faced significant challenges with slow, manual document processing, regulatory compliance, and pressure to improve application times and customer retention. To address this, they partnered with vendor Infrrd and implemented its AI and ML-powered Intelligent Document Processing solution, Infrrd IDP for Mortgage.

By integrating Infrrd's AI technology, the mortgage originator achieved a technology-led transformation of its operations. The solution delivered substantial results, including a 60% reduction in processing cost per loan and a no-touch processing rate of 40%. Infrrd's platform successfully processed over 150 million documents, enabling superfast turnaround times and significantly improving efficiency and customer satisfaction.