Case Study: Plateform achieves smarter restaurant maintenance with Infraspeak

How Plateform revolutionised restaurant maintenance with Infraspeak

Plateform, a leading restaurant group in Portugal with 27 brands and more than 150 restaurants, was struggling to manage maintenance across its fast-growing network. Before adopting Infraspeak, the team relied on paper-based processes, phone calls, and scattered information, which caused delays, poor visibility, and frustration for store managers and technicians.

Plateform implemented Infraspeak’s maintenance management platform to digitize work orders, enable real-time updates via mobile, and improve communication across internal teams and contractors. With Infraspeak, Plateform cut pending maintenance requests by 50%—from about 2,000 to 1,000—and gained better control, visibility, and planning across its operations.

Plateform

Fernando Croca

IT & Services Director