Case Study: SAMSIC FACILITY streamlines operations and maintenance management with Infraspeak

How does SAMSIC FACILITY use Infraspeak to manage its operations in Portugal

SAMSIC FACILITY, the Portuguese facilities management arm of the SAMSIC group, needed a faster, more adaptable way to support real-time maintenance operations across a large network of buildings and assets. After evaluating the market, they chose Infraspeak for its customisable platform and strong recommendations, aiming to replace more complex manual processes with a simpler, more responsive system for technicians and operations teams.

With Infraspeak, SAMSIC FACILITY implemented a centralised solution for maintenance management, work orders, reporting, and internal monitoring, supported by structured onboarding and training. The results included quicker reporting, better visibility into scheduled and completed work, improved coordination, and faster issue resolution; SAMSIC FACILITY now considers Infraspeak indispensable and is expanding its use into areas like cleaning, asset management, documents, route optimisation, and stock control.

SAMSIC FACILITY

Bebiana Oliveira

Operations Assistant