Case Study: VMPS achieves better maintenance control and certifications with Infraspeak

How does Infraspeak help Vidago Palace keep hold of its service quality and environmental standard certifications

VMPS Turismo, the company behind Vidago Palace Hotel and Pedras Salgadas Spa & Nature Park in Portugal, needed a better way to manage maintenance across two luxury hospitality sites with more than 5,000 assets and 3,000+ monthly tasks. Before using Infraspeak, the team struggled with outdated reporting, limited control over corrective and preventive maintenance, and the need to meet environmental and quality certification requirements.

Infraspeak implemented its maintenance management platform, including Stock Management, Infraspeak Direct™ for failure reporting, and NFC-based asset identification. The solution centralized documentation, improved tracking of maintenance plans and chemical consumption, and made fault reporting faster and more reliable, helping VMPS secure environmental certifications, reduce administrative work, and gain stronger control over maintenance operations.

VMPS

Paulo Martins

Head of Maintenance