Case Study: Siemens achieves SLA compliance with Infraspeak

How does Infraspeak help SIEMENS ensure SLA compliance with Bank of Portugal

Siemens, a major facility management provider, was struggling to ensure SLA compliance for its maintenance work at the Bank of Portugal. The company faced a high risk of penalties due to its previous software, which was heavy and difficult to use, and a lack of operational transparency for its client. Infraspeak was implemented as a crucial solution to address these challenges.

By implementing the Infraspeak platform, Siemens replaced its unsuitable software with an intuitive and simple-to-use system. Infraspeak provided the necessary tools for effective planning and management, which increased the team's autonomy and enabled them to meet all deadlines. This resulted in greater closeness with the customer and successfully ensured compliance with the service level agreements.

Siemens

Ana Ester Silva

Siemens