Case Study: Four Views achieves 50% faster failure resolution with Infraspeak

How does Four Views double the speed of their hotel operation

Four Views, a hotel chain in Madeira, Portugal, needed a better way to manage maintenance across its 747 rooms and three properties after more than three years without a major upgrade. The team was dealing with high maintenance costs, lost information, and paper-based preventive maintenance plans that led to delays and inconsistent task completion. Infraspeak provided its maintenance management software, including Infraspeak Direct™, to help digitize and streamline operations.

With Infraspeak, Four Views centralized failure reporting, improved planning with schedules and alerts, and stored all maintenance information digitally in a single platform. The result was a 50% reduction in failure resolution time, faster approvals and repairs, more accurate preventive maintenance, and better cost control. Infraspeak also helped Four Views operate paperlessly and maintain its environmental certifications, while the implementation was completed in just 4 weeks.

Four Views

Pedro Brazão

Maintenance Manager