Case Study: Matosinhos improves maintenance control and efficiency with Infraspeak

How did the Matosinhos Town Hall perfect their maintenance strategy on 1000s of assets

Câmara de Matosinhos, the municipality of Matosinhos in Portugal, was struggling to manage hundreds of buildings and thousands of assets with a paper- and Excel-based maintenance process. With a small team, limited visibility, and growing demand across municipal buildings, schools, events, and public services, the council needed a simpler way to organize requests, track work orders, and improve response times.

Infraspeak implemented its Intelligent Maintenance Management Platform, including the app, NFC tags, and Infraspeak Network™, to digitize workflows and centralize asset and maintenance data. The municipality moved from manual paperwork to digital work orders, improved communication and transparency, and gained better control over planning and delegation. Infraspeak helped Matosinhos double the number of work orders completed, reduce headaches with suppliers, improve independence for technicians, and support preventive maintenance and sustainability efforts across water, waste, and municipal operations.

Matosinhos

Pedro Machado

Head of the Buildings Division