Case Study: Frostline achieves 40% more successful deals with Infraspeak

How did Infraspeak help Frostline close 40% more contracts

Frostline, a Portuguese HVAC and solar thermal maintenance provider managing 10,000 pieces of equipment across 291 buildings, was struggling with too much bureaucracy, limited visibility into contracted hours, and delays caused by technicians not having task details before arriving on site. Before adopting Infraspeak, the team was overwhelmed by calls, emails, and manual follow-ups that slowed maintenance planning and made quoting and budgeting difficult.

Infraspeak implemented its maintenance management platform at Frostline to centralize data, improve technician access to job details, track hours automatically, and provide better reporting and oversight. As a result, daily calls to the manager dropped from around 20 to just one or two, technicians were better prepared, and Frostline gained clearer control over tasks and hours. After one year with Infraspeak, the company issued 150 more quotes and closed 40% more successful deals.

Frostline

Pedro Graça

Managing Partner and Head of Frostline’s Maintenance and Assistance Department