Case Study: Avacpiquet cuts troubleshooting time by 50% with Infraspeak

How did Avacpiquet reduce troubleshooting time by 50%

Avacpiquet, a Portugal-based technical assistance company founded in 1995, needed a better way to manage heating, maintenance, and air conditioning equipment services. Before working with **Infraspeak**, the team struggled with slow troubleshooting, paper-based processes, reporting mistakes, and limited visibility for managers across 12,000 assets and intervention histories.

By implementing **Infraspeak’s** maintenance management platform, Avacpiquet improved communication, centralized operational data, and gave technicians and managers immediate access to work orders, documents, and SLAs. The results were significant: troubleshooting time was reduced by 50%, the company saved up to 3 days previously spent gathering intervention information, and it cut 8 hours per week on admin tasks.

Avacpiquet

Pedro Ribeiro

Avacpiquet