Case Study: CAPS Group regains control of operations with Infraspeak

How Caps Group used a people-centred approach to transform their operations

Caps Group, a UK-based market leader in retail and hospitality fixtures, installation, and fit-out, expanded into maintenance services and initially relied on SAP as a makeshift CMMS. That approach lacked the purpose-built maintenance functionality, real-time data, and reporting they needed, making it difficult to manage operations efficiently while staying true to their people-first culture.

Infraspeak provided Caps Group with an intelligent maintenance management platform, centralizing maintenance data, improving real-time visibility, and streamlining workflows for the team and suppliers through the Infraspeak Network. The result was faster information access, smoother supplier onboarding, better collaboration across 17 connected suppliers, and improved team morale and productivity, helping the company do more with a reduced headcount.

CAPS Group

Lucy Curry

Maintenance Team Manager