Case Study: Tech Services Company achieves 24/7 uptime and ransomware protection with Infrascale Backup & Disaster Recovery

Tech Services Company - Customer Case Study

A small tech‑services MSP (11–50 employees) supporting many medical‑industry customers needed a reliable disaster‑recovery solution to ensure 24/7 uptime, regulatory compliance and continuity of care. They required flexible failover for on‑site hardware failures and ransomware scenarios, plus a manageable, scalable platform that fit an MSP billing model.

They adopted Infrascale Backup & Disaster Recovery as a hybrid DRaaS solution in 2017, phasing in about 60 customers over six to nine months. The platform’s local and cloud boot options, improved stability, responsive support and flexible pricing delivered measurable ROI (profitable resale), maintained business continuity during hardware incidents, and gave clients confidence against ransomware threats.