Case Study: Subterranean Online Backup achieves business growth and restores medical office data with Infrascale

Subterranean Online Backup Helps Curb Attempt to Shut Down Medical Office

Subterranean Online Backup, founded in 1999, is an early entrant in cloud backup for small businesses that emphasizes personal service and robust data protection. As CEO John Adcock built the business he faced a sparse market of expensive, feature-poor providers and needed a partner that offered low upfront cost, manual file-selection for backups, true offsite/server replication, and responsive customer care.

Infrascale’s Data Protection Platform met those needs with a low cost of entry, redundant on-site or offsite storage, and the ability to manually select files for backup, enabling Subterranean to expand its service offering. The solution proved its value when a medical office’s server and backup tapes were stolen; using Subterranean’s Infrascale-backed backups the practice was fully restored and operational by the following Monday.

Subterranean Online Backup

John Adcock

CEO