Case Study: Sarova Hotels cuts downtime from 3 days to under 3 hours with Infrascale BDR

Sarova Hotels Slashes Downtime by 96% with CloudHop and Infrascale BDR

Sarova Hotels, a leading Kenyan hospitality group with 9 properties, 1,200 users and 700 devices, was struggling with manual, inconsistent backups, no disaster recovery plan and prolonged outages that once left systems down for over three days—disrupting operations and guest service.

Partnering with CloudHop to deploy Infrascale BDR, Sarova implemented budget‑friendly, comprehensive backup and failover capabilities with an easy interface and strong support. The result: downtime cut from 3+ days to under 3 hours (about a 96% reduction), seamless failover of critical systems, proven recovery in regular tests, greater IT confidence, and plans to expand coverage to 100%.

Sarova Hotels

Debra

Head of Technology Services