Case Study: Pervasive Solutions reduces ransomware downtime to under one hour with Infrascale Disaster Recovery

Pervasive Solutions - Customer Case Study

Pervasive Solutions is a Victor, NY–based managed service provider with a security-first practice that helps clients reduce costs and mitigate risk. When two customers were hit by the Locky ransomware in the same week, outcomes diverged sharply: a retailer without a cloud DRaaS suffered encrypted file shares and ERP downtime that took weeks and 320 man-hours to fully recover, while a manufacturer that had recently deployed Infrascale Disaster Recovery was back in operation in under an hour.

Pervasive responded by evangelizing and deploying Infrascale Disaster Recovery as part of a layered security offering (user education, endpoint protection, backups, and regular DR testing). By booting clean VMs from backups and restoring systems instead of recovering files one-by-one, the team achieved zero-contamination recovery, reduced downtime from days to minutes, reclaimed hundreds of man-hours, and now includes DRaaS and testing as core services to better protect clients from ransomware and costly downtime.

Pervasive Solutions

Jason Miglioratti

Director of Managed Services