Case Study: Data Shark Technologies achieves rapid ransomware recovery and scalable cloud backup growth with Infrascale

Infrascale Boosts Growth of MSP’s Cloud Based Services

Data Shark Technologies, a Metairie, Louisiana–based MSP serving more than 40 small and medium businesses in healthcare, education, legal and retail, faced a crisis when a medical insurance office’s servers were hit by the Cryptolocker ransomware on the first day of owner Tony Carollo’s vacation. With business‑critical Word and PDF files and the main database encrypted and inaccessible, Carollo needed a fast, reliable way to recover data and restore operations without delay.

Using the Infrascale Data Protection Platform, Carollo remotely initiated a full restore via the web dashboard while on vacation, quickly bringing the customer back online. Infrascale’s features — web access for end users, bandwidth throttling, scalable retention, multiple data centers and an appliance option — reduced downtime, enabled customer self‑service, and gave Data Shark the confidence and capacity to grow its cloud backup business and support larger clients.

Data Shark Technologies

Tony Carollo

Owner