Infrascale
32 Case Studies
A Infrascale Case Study
East Lawn Supply (ELS), a leading plumbing and HVAC supplier, faced a critical IT crisis when a hard drive failure made their primary ERP system inaccessible. After a past experience with prolonged downtime, owner Jeannette Odhner needed a dependable managed IT and disaster recovery solution to prevent major operational disruption.
Partnering with Business Data Links (BDL) and Infrascale, ELS benefited from proactive daily monitoring, networking and remote support, and a robust backup appliance. When the failure occurred, BDL restored operations to the Infrascale device within about 20 minutes and completed a drive replacement that day, returning the company to normal in under an hour and delivering rapid recovery, streamlined IT management, and peace of mind.
Jeannette Odhner
East Lawn Supply