Case Study: CenCal Health achieves minutes-level recovery and eliminates downtime with Infrascale Backup & Disaster Recovery

CenCal Health - Customer Case Study

CenCal Health, a publicly funded Medicaid-managed care program serving nearly 200,000 members in Santa Barbara and San Luis Obispo counties, faced escalating risk from ransomware and the burden of managing disparate tape backups across Windows, HP‑UX and Linux systems. Their legacy approach was labor-intensive, costly to maintain, and produced recovery times measured in days—unacceptable for protecting sensitive patient data and meeting stricter RTO requirements.

CenCal implemented Infrascale Backup & Disaster Recovery, combining direct-to-cloud backup with an onsite DR appliance, AES‑256 encryption and secure transfer to enable fast failover to virtual machines locally or in the cloud. The result: file restores in under ten minutes, full virtual machine recovery in under an hour, simpler centralized management, scalable growth without disruption, and dramatically reduced downtime compared with tape-based backups.

CenCal Health

Martin Mitev

Senior Systems Administrator