Case Study: Keysight Technologies improves usability and reduces training time with Infragistics

Keysight Technologies boosts first-time usability from 0% to 100% with Infragistics

Keysight Technologies, a world-leading electronic measurement company, faced a significant usability challenge with its Atomic Force Microscope application. The software had an extremely steep learning curve, requiring years of training to master. This complexity resulted in zero percent of new users being able to successfully use it, and powerful functionality remained hidden even for experienced scientists. Keysight needed to drastically reduce training time and make the technology accessible to users outside of traditional academic fields.

Infragistics' UX consulting team implemented a redesigned solution after intensive research into user workflows and mental models. The result was a cutting-edge design that completely eliminated the need for novice user training, improving first-time usability from 0% to 100%. The solution simplified existing workflows and provided Keysight with a distinctive design language and guidelines for future application development.

Keysight Technologies