Case Study: Wesley Mission Queensland improves integrated support for youth and families with Infoxchange

Wesley Mission Queensland unifies 2 service networks with Infoxchange

Wesley Mission Queensland needed a centralized client management system to coordinate care across its diverse range of services, including aged care and child, youth, and family support. The challenge involved integrating with new government referral networks while avoiding additional complexity for staff who were working with limited time and resources. They partnered with Infoxchange to implement a client and case management solution.

Infoxchange provided a flexible client and case management system that integrated with Wesley Mission Queensland's existing systems, allowing staff to access all programs with a single login. This solution enabled the organization to tailor support for individuals and achieve better client outcomes. Critically, it connected them to a state-wide network, allowing for quick and easy referrals to other service providers and ensuring children and families received better integrated support across Queensland.

Wesley Mission Queensland