Case Study: VincentCare improves support for vulnerable Victorians with Infoxchange client and case management

VincentCare improves support across 5+ programs with Infoxchange

VincentCare, an organization providing programs and services for vulnerable and homeless people throughout Victoria, needed a better way to manage client information across its diverse range of support services. Infoxchange implemented its client and case management system to address this challenge and help VincentCare provide more coordinated care.

The solution from Infoxchange provided a central client record, allowing workers to easily see a person's situation and track their progress. This meant clients no longer had to repeat their story each time they sought support. The system also helped VincentCare achieve its Rainbow Tick accreditation by supporting non-binary gender identification and improving LGBTIQ+ data collection, ensuring vulnerable Victorians receive the best and most efficient support possible.

VincentCare