Case Study: RichmondPRA improves client information access and service coordination with Infoxchange SRS Client and Case Management

RichmondPRA centralizes client data across 60+ locations with Infoxchange

RichmondPRA, a mental health provider formed from a merger, faced the challenge of combining client information across its large network. To ensure frontline staff had up-to-date data, they needed to consolidate their systems and turned to Infoxchange for a solution using its SRS Client and Case Management system.

Infoxchange migrated and consolidated RichmondPRA's data onto the SRS system, centralizing information for over 4,000 clients across 60 locations. This solution allows RichmondPRA to deliver higher quality services, streamline NDIS reporting, and paves the way for clients to manage their own support plans in the future.

RichmondPRA