Infoxchange
41 Case Studies
A Infoxchange Case Study
Launch Housing, a housing provider in Australia, faced challenges with inefficient and costly reporting due to multiple legacy databases containing duplicate client records. This made basic reporting for government requirements impossible without time-consuming manual work. They partnered with Infoxchange to implement its client and case management product specifically designed for the not-for-profit sector.
Infoxchange worked with Launch Housing to consolidate their data in a staged approach. This automation allowed for easy creation of mandatory reports, saving staff time and letting them focus on client service. An additional key result was the fostering of a positive data culture within the organization, where data transformed from a bureaucratic necessity into a valuable asset for everyone.