Infoxchange
41 Case Studies
A Infoxchange Case Study
Frontyard Youth Services, a specialist youth service supporting young people at risk of homelessness in Victoria, faced the challenge of connecting their clients with a vast and changing landscape of support services for issues like housing, mental health, and legal aid. Infoxchange addressed this need through their product, Ask Izzy, which provided a simple, centralized, and reputable digital tool for both workers and young people to find essential services.
By implementing Infoxchange's Ask Izzy, Frontyard's caseworkers could efficiently refer clients to specialized support. The solution empowered young people to navigate services independently, leading to successful outcomes like securing stable accommodation. The tool proved especially valuable for its ease of use and reliability, ensuring vulnerable youth had continuous access to critical support.