Case Study: Family Safety Victoria improves client and case management consistency with Infoxchange

Family Safety Victoria implements MARAM tools with Infoxchange since 2016

Family Safety Victoria, a government agency, faced the challenge of implementing key recommendations from the Royal Commission into Family Violence, specifically the need to update risk assessment tools for people fleeing dangerous situations. They partnered with Infoxchange to integrate the new Multi Agency Risk Assessment Management (MARAM) tools into their systems.

Infoxchange implemented the MARAM framework into the case management systems of organizations like the Eastern Domestic Violence Service (EDVOS). This solution ensured these organizations followed best practice, leading to more accountable and informed, person-centred support. The implementation had an undeniably positive impact on practice and increased the client experience. Infoxchange provided this service to help streamline assessment processes across the domestic violence sector.

Family Safety Victoria