Case Study: Umlaut achieves comprehensive global mobile network benchmarking with Infovista's TEMS

Umlaut Provides Mobile Network Benchmarking Services Using TEMS™

Umlaut is a leading international consulting, engineering and testing services company that provides independent mobile network benchmarking to help mobile network operators (MNOs) measure customer experience and network quality. Facing the industry need for objective, standardized performance data across markets, Umlaut partnered with Infovista and leverages Infovista’s TEMS portfolio for testing, measuring and data collection.

Using Infovista’s TEMS tools integrated with Umlaut’s methodology and the "umlaut score," the partnership runs benchmarks in 70 countries covering more than 180 mobile networks, combining drive, walk and crowdsourced testing with real‑time analytics and automated testing. Infovista’s solutions enabled efficient, scalable data collection and analysis, helping operators demonstrably improve network performance (most operators report gains) and giving managements a globally adopted umlaut score for benchmarking and strategic decision‑making.

Umlaut

Hakan Ekmen

Chief Executive Officer