Case Study: ARINC achieves proactive SLA visibility and bandwidth cost savings with Infovista's VistaInsight for Networks

ARINC Exceeds Customer Expectations with InfoVista

ARINC, a leader in transportation communications that operates a large, mission‑critical private network, faced growing customer demand for real‑time visibility into service level agreements (SLAs) and needed flexible reporting across a mix of legacy and IP networks. To provide predictive, customer‑facing SLA reporting and avoid being reactive, ARINC evaluated several vendors and selected Infovista’s VistaInsight for Networks for its custom reporting, flexibility, and customer portal access.

Infovista deployed VistaInsight for Networks to aggregate real‑time performance data, deliver customizable customer reports via an online portal, and provide daily monitoring and alerts. As a result, ARINC became more proactive—quickly troubleshooting issues, avoiding SLA violations, and tracing service degradation to specific applications or hosts—while rightsizing bandwidth to reduce recurring monthly costs. Infovista’s solution also enabled extended customer reporting, trend analysis, and plans for modeling, VoIP rollout, and tiered service offerings.

ARINC

Steve Andrews

Program Manager