Case Study: Kronenberger Rosenfeld achieves zero billing mixups and faster service of process with InfoTrack

Kronenberger Rosenfeld eliminates client billing mixups with InfoTrack

Kronenberger Rosenfeld, a premier internet law firm, faced challenges with accurately billing clients for litigation expenses like court filing and process serving fees. Their previous process occasionally resulted in client billing mixups. Seeking a more streamlined solution, the firm turned to InfoTrack for its integrated eFiling and process serving services.

InfoTrack's solution automated the recording of all order expenses directly to the correct client matter within the firm's Clio Manage software. This eliminated billing errors and saved significant administrative time. The firm also benefited from InfoTrack's fast, reliable service, particularly for serving technology companies, and responsive customer support. As a result, Kronenberger Rosenfeld achieved zero client billing mixups and greatly simplified its litigation workflows.

Kronenberger Rosenfeld