Case Study: Zurich achieves faster planning and collaboration with Infotopics WriteBackExtreme

Zurich - Customer Case Study

Zurich Insurance Company Ltd (DIFC) needed a better way to manage planning, forecasting, and other user-input processes without relying on offline spreadsheets that quickly became outdated and required a lot of manual preparation. Infotopics addressed this with WriteBackExtreme for Tableau, enabling Zurich to add, edit, and save data directly inside dashboards.

With Infotopics’ WriteBackExtreme, Zurich could capture data points that were not available in existing systems, keep Tableau dashboards up to date, and reduce back-and-forth emails and offline file handling. The result was faster, more agile decision-making, improved collaboration, and time savings of up to 20 hours per month per task.

Zurich

Khaled AlRayes

Head of Operations, Commercial Insurance Middle East