Case Study: Data Compass achieves real-time process analysis in Tableau with Infotopics’ ProcessMining Extension

Visualizing the dynamics of a process in Tableau with ProcessMining

Shanghai Data Compass, a consulting company focused on digital technology, consulting, and implementation services, needed a better way to analyze business processes in Tableau. Before using Infotopics’ ProcessMining extension, process issues were often discovered only after major problems had already occurred, making analysis slow and labor-intensive.

Infotopics implemented the ProcessMining extension for Tableau, enabling Data Compass to analyze Procure-to-Payment processes in near real time, identify bottlenecks, delays, and authorization gaps, and monitor changes directly in Tableau. The solution also uncovered automation opportunities, including one case where more than 70% of a daily process became automated, reducing costs, workload, and human errors while improving fact-based decision-making.

Data Compass

Alex Liu

Shanghai Data Compass