Infotools
12 Case Studies
A Infotools Case Study
Tātaki Auckland Unlimited, Auckland's economic and cultural agency, faced challenges in harmonizing and analyzing consumer research data across its diverse venues due to disparate tools and manual processes. This limited their ability to deliver timely, actionable insights to stakeholders. They selected the Harmoni platform from Infotools to gain a more researcher-friendly, DIY solution that could scale with their program.
By implementing Infotools' Harmoni, the agency gained full control over data management and enabled self-service access for over 20 stakeholders through interactive dashboards. This freed up their insights team to focus on strategic interpretation, improved data visibility for operational planning, and allowed for consistent reporting across venues. The solution transformed how insights are delivered and consumed, making Harmoni a core enabler of their mission.