Case Study: NovaSom achieves faster same-day sleep apnea test results with Infosys cloud platform

NovaSom cuts sleep test result time to less than one day with Infosys

NovaSom, a leader in home sleep apnea testing, faced the challenge of broadening the reach of its diagnostic platform and streamlining its operations to deliver faster results for patients. They partnered with Infosys to transform their MediTrack® cloud-based service platform to help reduce costs and improve diagnostic efficiency.

Infosys customized NovaSom's Salesforce.com platform, developing web interfaces and integrating third-party applications to create a seamless, HIPAA-compliant ecosystem. This solution reduced the initial test processing time by 60% and cut the analysis of results from three days to less than one day. The enhanced platform also contributed to a 94.7% patient satisfaction rate and, according to prior studies, helped lead to a 32% reduction in insurance claims and a 58% reduction in hospitalizations for diagnosed patients.

NovaSom