Case Study: JFK Health System achieves ICD-10 revenue neutrality with Infosys Public Services

JFK Health System - Customer Case Study

JFK Health System, a leading New Jersey healthcare provider, needed to prepare for the federal ICD-10 transition while protecting financial stability and reimbursement performance. To assess the potential impact of the new coding standard, JFK Health System engaged Infosys Public Services and its Infosys iTransform™ Payout Simulator to analyze financial and clinical risks ahead of the deadline.

Infosys Public Services used historical ICD-9 claims data to simulate ICD-10 reimbursement scenarios, identify high-risk DRGs and code shifts, and uncover documentation gaps that could affect coding accuracy and claims payments. The analysis gave JFK Health System actionable insights to plan remediation, reduce denial risk, and support revenue-neutral contract negotiations with insurers, helping the organization move forward with greater confidence and less uncertainty.

JFK Health System

Brinda Bhatt

Director Program Management Office