Case Study: America’s Car‑Mart stays one step ahead of hackers with Infosec IQ (Infosec)

How America’s Car-Mart Stays One Step Ahead of Hackers With Infosec IQ

America’s Car‑Mart, the largest publicly held automotive retailer in the U.S. with 140 dealerships and over 71,000 active client accounts, faced rising phishing and social‑engineering risks and needed a turnkey security awareness program. Security Engineer Michael Prestien evaluated several vendors and chose Infosec’s Infosec IQ to quickly deploy workforce training that leadership could support and nontechnical compliance staff could manage.

Infosec implemented Infosec IQ with a smooth onboarding led by an Implementation Manager and Client Success Manager, and America’s Car‑Mart ran two spearphishing simulations and two awareness campaigns within two months. The baseline phishing click rates demonstrated user susceptibility, and Infosec IQ’s reporting and analytics let the team identify underperforming users for targeted, longer training—enabling faster program launch, easier administration, and clear, role‑specific metrics for leadership.

America's Car-Mart

Michael Prestien

Security Engineer