Case Study: East Carolina University strengthens cybersecurity awareness with Infosec IQ

East Carolina University - Customer Case Study

East Carolina University, a major research institution, required a robust security awareness program to protect sensitive data across its unique medical, dental, and engineering schools. Their challenge was to effectively train a diverse faculty and staff without overburdening their small information security team, all while combating threats like phishing attacks. They partnered with vendor Infosec to utilize their Infosec IQ security awareness training platform.

The Infosec IQ solution allowed the university to implement a comprehensive and engaging training program. Beyond baseline modules, they deployed quarterly simulated phishing tests, including highly realistic spearphishing simulations, and customized content for specific roles like HIPAA and FERPA compliance. The program was integrated into the HR system for easy access and tracking. The results were outstanding phishing test metrics and high positive feedback, successfully building a stronger culture of security awareness across the entire campus community.

East Carolina University

Mark Webster

Chief Information Security Officer