Case Study: Western Express achieves greater efficiency and cost savings with Information Builders WebFOCUS

Western Express saves 2 hours per employee per day with Information Builders

Western Express, a truckload carrier, faced challenges in managing and analyzing its vast operational data from its fleet and terminals. Its reporting processes were inefficient, relying on system engineers and software developers, which hindered timely decision-making. To address this, the company established a new BI department and turned to Information Builders, implementing the ibi WebFOCUS analytics platform to centralize and streamline data reporting.

The solution from Information Builders provided a unified platform for data management, visual discovery, and dashboards. This allowed the BI team to democratize data access, creating customized portals for different departments. The results included employees saving at least two hours per day, a 40% increase in employee data access, and significantly improved business efficiency and cost-saving opportunities through real-time, data-driven decision-making.

Western Express