Case Study: University of North Carolina at Charlotte achieves streamlined, data-driven fundraising with Information Builders' WebFOCUS

WebFOCUS Streamlines Fundraising for UNC Charlotte Foundation

The University of North Carolina at Charlotte’s Foundation, the fundraising arm for an urban research university with more than 90,000 living alumni, needed faster, more accurate donor and fundraising information for leaders and frontline staff while reducing the IT burden of custom report requests. Tracking contributions, progress toward goals, and donor details across programs was time-consuming and slowed decision-making and outreach.

Information Builders implemented WebFOCUS with ReportCaster, Financial Reporting, and Professional Services, creating an operational data store that copies Banner ERP data into an Oracle reporting environment and powering parameterized, web-based dashboards and self-service reports. The solution cut data access from 30 minutes to about 20 seconds, enabled same-day responses to report requests, made staff more proactive and targeted in fundraising, improved financial projections and stewardship, and generated strong user feedback as the foundation advances toward its strategic fundraising goals.

University of North Carolina at Charlotte

Niles Sorensen

Vice Chancellor